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Locals increasingly dissatisfied with training

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There has been a 13% year-on-year dip in the number of Singaporean employees being sent for training, from 89% in 2012 to 76% in 2013.

Singapore also has the highest number of employees training within office hours (89%) when compared to regional peers, a report by Cegos found.

The report, which surveyed 2,796 managers and team members, including 475 HR/training/learning professionals across six Asia Pacific countries – of which 56% were Gen Ys, also found Singaporeans were primarily motivated to train by insufficient training in the current role (12%) and to get a new job (10%).

Singapore also displayed an increase in online learning use this year, up from 38% to 42%, with more mobile devices being used for learning activities.

“However, it should be noted that Singapore’s learning community are the most dissatisfied with online learning methods compared to other countries, so there is work to be done in improving the online learning experience for users,” the report said.

Across the region, China performed the best, with 100% of workers having undergone some professional training in the last year. But the country also saw a “marked drop in learners’ confidence in the L&D/HR function”; 30% of employees use them as a source of information on training, down from 42% in 2012.

On the flip side, Australia saw a dramatic fall from the top position last year (100%) to the very bottom this year (53%) when it came to the proportion of learners undertaking training.

This is despite high levels of government-funded training, and may be a result of economic uncertainty, tighter budgets and a new government transition.

Closer to home, the number of Malaysians undertaking training opportunities dipped slightly, from 100% last year to 93% this year.

The survey also found Malaysians are even more dependant on managers and colleagues for training information, with 64% of employees turning to them as an information source; only 19% of employees reached out to L&D or HR for training information, suggesting they may be “losing faith in their L&D/HR function’s ability to meet their training needs”.

Image: Shutterstock

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