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Geraldine Fraser, HR director at FrieslandCampina Asia, believes that though a majority of HR functions will be automated, there will still be a strong need for people interaction in 10 years time.
A typical day in the future might involve reviewing big data trends and insights; discussing and executing change initiatives as change will be more constant; and contributing to, or determining, the business case for partnering with outsource or service suppliers.
However, even in 10 years time, I believe there will still be a strong need for people interaction and engagement – being the eyes and ears of the organisation – but our methodologies will be different.
The majority of HR functions as we know them will likely become automated in some way. We are already seeing this with self-service platforms such as recruitment, payroll, benefits administration and performance management.
On the back of technology that will give us insights into human behaviour and how we can better enhance the performance of our teams, HR’s position as a function and solutions gateway, will add context to how a business future-proofs itself.
The June 2016 issue of Human Resources magazine is a special edition, bringing you interviews with 32 HR leaders, with their predictions on the future of HR.
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