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Welcome to the Employee Benefits Asia 2017, Malaysia, the region’s biggest conference dedicated to compensation & benefits strategy! Today’s conference will see speakers from HP Inc, AmBank Malaysia, AIA Group, and more unveiling the secrets to developing best practice rewards strategies.
On this page, you can catch live updates from the conference, brought to you straight from Connexion@Nexus, Malaysia – from all the tweets on #EBA2017 to the top advice dished out by our speakers, and photos through the day.
Those sessions bring us to the end of Employee Benefits Asia 2017, Malaysia. Hope all of you had a great time and managed to bring home a few key takeaways from the conference. Thank you once again to all our speakers, delegates and sponsors, and we do hope to see you again next year.
As curtains close on this year’s edition of Employee Benefits Asia, Henry Yeoh, deputy president, Malaysian Institute of Human Resource Management (MIHRM), takes the stage to thank everyone who made this possible – speakers, delegates and sponsors.
Here’s a list of our generous sponsors:
– AIA Group
– Mercer Marsh Benefits
– Virgin Pulse
– Sanofi Pasteur
– TMF Group
– Malaysian Institute of Human Resource Management (MIHRM)
– International Professional Managers Association (IPMA)
– Vietnam Human Resources Association (VNHR)
– Centre of Executive Education (CEE)
Finally, we have our last speaker of the day, who is currently the corporate responsibility senior manager at PwC.
With 12 years of experience in PwC, she shapes and runs programmes for its people, community and environment that are sustainable and long term.
We welcome Florence Tan, corporate responsibility senior manager, PwC, on stage to enlighten us on strategies needed to make wellness programmes sustainable and cost-effective.
She says: “Leadership support is one of the key elements to sustaining a wellness programme.”
Tan shares that one of the key challenges faced along the health and wellness journey was competing priorities.
To overcome that challenge, she says: “We try to get people to participate at various times when they are not so busy and have less work.”
After the break, we return with an interesting discussion by our next speaker, Puratos’ human resources and administration director.
His experiences range from recruitment and staffing, organisational and space planning, to employee safety and welfare, just to name a few.
We welcome Adriad Choo, human resources and administration director, Puratos, to share his insights on re-inventing benefits packages to improve work-life balance for internal stakeholders.
He says: “More people are talking about work-life, but what does that mean to you? You are also an employee.
I feel that people want work-life balance such that their work doesn’t interfere with their life or family time.”
While delegates break for coffee and networking, check out cool insights from Employee Benefits Asia 2017 co-organiser Malaysian Institute of Human Resource Management (MIHRM).
Coming up next, is currently Virgin Pulse’s Asia regional director.
For more than 10 years, Virgin Pulse has been bringing deep insights into employee health challenges in Asia and proving the value on investment in strategic wellbeing initiatives.
Let us call upon John Garrido, Asia regional director, Virgin Pulse, to tap on these insights to enlighten us on why wellness isn’t enough and share how holistic employee wellbeing can be embedded into organisation culture.
Garrido shares: “In order to engage the high risk employees, you have to make sure health and wellbeing programmes are fun and make sure that people engage in it frequently such that it improves their health over time.”
He adds that organisations have to make the healthy option simple. For example, firms should start with encouraging employees to walk more often or take the stairs instead of starting off with encouraging them to go on a 20km run.
“A lot of employees, when they think about improving their health, they think about fitness, they are not realising that improving health takes much simpler changes,” he adds.
Delegates are welcomed back from that hearty lunch with another exciting discussion on creating a comprehensive strategy to manage costs and creating a culture of health for employees.
Our speaker for this topic has, since 2001, worked with DPDHL IT Services in various capacities having opportunities to work on technology projects in Asia and Europe before moving back to Malaysia in 2012 to pursue his interest in the area of human capital and people development.
We invite – Then Sik Kwang, head of human resources, DHL IT Services.
Then shares: “We used three approaches to drive the focus on health at DHL.
We need to know ourselves through conducting surveys. Then we need expert advice. Thereafter, we also need ambassadors and change agents.”
Delegates take a lunch break, and thank our exhibitor TMF Group here at Employee Benefits Asia 2017!
Up next we have a very interesting keynote on how to harness HR analytics effectively in order to design and track rewards programmes.
Sharing on this topic is a speaker who has had nearly 25 years of experience in strategic HR. As the senior director of human resources and organisational development, at Singapore University of Technology and Design, her responsibilities include managing compensation structures, performance management systems, and talent frameworks.
Let us welcome – Dr Jaclyn Lee, senior director, human resources and organisational development, Singapore University of Technology and Design.
She says: “The future of HR departments will depend on having people who are more comfortable with data.”
At the same time, she shares some key questions to ask when getting started on using analytics:
- What is the most critical business issues facing your managers?
- What are the main people related challenges that affect your company’s ability to execute on corporate goals and strategy.
“Before you start doing analytics, you have to understand the business,” she concludes.
We welcome you back with our first panel discussion of the day. Our four panellists will be discussing how to build a competitive compensation and benefits package.
Moderating this panel is Andrew Yeo, director, group human resources and technology at New Tokyo International Holdings (middle).
Joining him on stage are his panellists (from L-R):
– Lisa Wong, human resources and administration director, Land Pacific Development;
– Petrina Chong, group director, human resources, Berjaya Hotels & Resorts;
– Chandralakshmi Thiruchelvam, head of performance and rewards, Heineken (second from the right);
– Cilia Rasasegram, chief experience officer, The Employee Experience Project (far right)
Rasasegram of The Employee Experience Project shares that discussing about compensation and benefits doesn’t start from when the employee is hired, but from when the candidate comes in for interviews.
She advises: “In terms of employee experience, try to create that one thing that has that halo effect so that when people come in for interviews, people will talk to their friends and family about it.”
Answering the tough question about the compensation gap between senior management and junior executives, Chandralakshmi of Heineken says: “The reason there is this difference between the compensation of senior level staff and junior level employees is that the ones in the junior levels tend to take a lower level of risk.”
However, she points out, “in terms of benefits, there are some that you want to differentiate and some that you cannot differentiate depending on the overarching philosophy of your organisation and the image you want to portray.”
We take a tea break, and gain some insights from our exhibitor Sanofi Pasteur. Please meet them while you’re at Employee Benefits Asia 2017!
Our next speaker is currently leading the performance, rewards and analytics team at Digi.
Through her nearly 10 years of experience, in both line human resources and consulting, she has accumulated broad experience in global rewards having managed compensation and benefits programmes for more than 30 countries across Asia and Europe.
We invite on stage, Sulaxmi Prasad, head of performance, rewards,and analytics, Digi, to give us an essence of Digi’s total rewards strategy.
Prasad reveals: “We started with a one size fits all approach, but as we embarked on the evolution journey, we started to customise and humanise. We have started exploring more variable compensation plans which are tailored to the nature of the work.”
Elaborating on how the compensation plans are tailored, she adds: “For transactional jobs, we can motivate them through ‘if then rewards’.But for heuristics jobs, we have to motivate them by ‘what if rewards’. What really motivates these people is the job.”
Our first speaker has held leadership positions in various organisations – from corporate, government, non-profit to private businesses.
His experiences has led him to be one of the forefront leaders at Mindvalley, spearheading both people strategy and technology.
We welcome, Ezekiel Vicente, chief human resources officer and vice president for technology, Mindvalley, on stage to share his insights on how companies can drive better business outcomes through better employee experience.
“When people see that their leaders are constantly happy, they will feel that it is ok to be smiling and happy in the office too,” he says.
“Happiness is the new productivity. People want to work in workplaces that make them feel fulfilled,” he concluded.
Henry Yeoh, deputy president, Malaysian Institute of Human Resource Management (MIHRM), takes the stage to welcome all delegates, sponsors and speakers to the second day of Employee Benefits Asia, the region’s biggest conference dedicated to compensation & benefits strategy.
The registration counter is open and our team is all set to welcome today’s delegates at Employee Benefits Asia 2017, Malaysia.
We hope you enjoyed day one of Employee Benefits Asia 2017. We’re on to our second and last day at Connexion@Nexus, Malaysia. Stay with us for live updates. Today, there will be more interesting topics covered by Ezekiel Vicente from Mindvalley, Sulaxmi Prasad from Digi, as well as a panel discussion on the topic of building a competitve compensation and benefits package. Stay tuned!
Those sessions bring us to the end of day one of Employee Benefits Asia 2017, Malaysia. Hope all of you had a great time and managed to bring home a few key takeaways from today. Thank you once again to all our speakers, delegates and sponsors, and we do hope to see you again tomorrow.
As curtains close on day one of Employee Benefits Asia, Henry Yeoh, deputy president, Malaysian Institute of Human Resource Management (MIHRM) takes the stage to thank everyone who made this conference possible – speakers, delegates and sponsors.
Our next speaker is the general manager of business operations at REV Asia.
Under his leadership and passion in building a freedom-centred workplace, REV Asia established its position as one of the most democratic workplaces in the world in 2016.
Today, Samuel Wee, general manager – business operations, REV Asia, taps on his experience to share tips on how organisations can foster a culture of engagement, alignment and loyalty.
He says: “There always needs to be a culture champion if you want to align the culture of the team, and it cannot be human resource department – it needs to be the business leaders.
The most important thing to fostering culture is when people can see that the management is not just talking, but walking the talk.”
Welcoming you back from the short break, we have a speaker who has more than 23 years of regional experience in the full spectrum of HR in SE Asia and the APAC region.
Tapping on his vast experience in various aspects of HR, he will share the case for flexible work arrangements as well as its critical success factors.
Let us welcome – Andrew Ng, HR director, Fonterra.
When implementing new flexible work arrangements, Ng shares that organisations should start with a pilot and determine eligibility. Then, they should establish a policy and communication plan. Finally, establish accountability and success measures.
“When we take care of employees’ needs, we are also trying to help them make the best use of their time, knowledge, skills, and abilities,” he adds.
While delegates break for coffee and networking, check out cool insights from Employee Benefits Asia 2017 gold sponsor Virgin Pulse.
Up next, we have a speaker who is passionate about developing impactful HR programmes that maximise value for employers and employees and employs savvy cross-generational tailored communications to drive desired outcomes.
A number of her initiatives have been been recognised for numerous accolades and awards, including Best Employers Malaysia, Best Employers APAC, and ServQual.
Today, Penelope Gan, deputy group CHRO, AmBank Malaysia, takes the stage to share about using flexi benefits to address demographic challenges from an MNC’s perspective.
She says: “The key thing to create sustainability is to keep it simple. This means that everyone has to understand what is in it for them, from the CEO to the junior executives.”
After that well-deserved lunch break, we welcome you back with some tips on how to leverage on benefits to attract and retain a young workforce.
Sharing on this topic is an entrepreneur who has founded three businesses and strives to make a positive impact and create purposeful jobs; actively nurturing high-performing teams and enhancing innovative thinking.
Today, Daryll Tan, co-founder and director, OpenMinds, taps on his experience and share these helpful tips through a case study from a tech start-up’s point of view.
Tan says: “We want to focus on the needs of people especially in a startup.”
He further reveals that as a startup, in order to sustain the benefits offered, the company is very transparent with their financials.
“Every 6 months we hold a financial review where we show employees the amount that goes into their benefits and let them know that the only way for this to continue is for the business to be bringing in money.”
Delegates take a lunch break, and thank our gold sponsor Mercer Marsh Benefits. Please meet them while you’re at Employee Benefits Asia 2017!
Up next, we have our very first panel of the day. Moderating this discussion on stretching the compensation and benefits budget in a slowing economy is Rhenu Bhuller, partner, Frost & Sullivan (middle).
Joining her on the panel are (from L-R):
– Henry Yeoh, deputy president, Malaysian Institute of Human Resource Management (MIHRM)
– Lai Tak Ming, director, group human resources and administration, Gamuda
– Sainthan Satyamoorthy, chief corporate solutions officer, AIA Malaysia (second from right)
– Shahmi Samsuddin, head of compensation and benefits, iflix (extreme right)
At times, even when organisations offer numerous benefits, employees still seem to be dissatisfied. “One if the reasons C&B is not appreciated in the company is a lack of communication or that the communication is not intense enough to reach all employees,” Yeoh of MIHRM analyses.
The one thing companies looking to introduce new benefits are always worried about is getting buy in from stakeholders. To that, Samsuddin of iflix suggests: “If we want to introduce any new medical benefit in a flexi approach, we have a thing we call “lovable solutions” – the analogy is that you introduce a skateboard rather than a rocket. Once you get buy in on a skateboard, then it’s worth it to develop the rocket.”
A tip Lai of Gamuda has for implementing new flexi benefits is to keep it simple.
“What employees want is what they can use today, so keep it simple. Give them a pool of money they can use on the benefits they prioritise according to their needs,” Lai says.
We welcome you back from that break with a very interesting keynote most HR and C&B professionals are struggling with – cutting costs without cutting benefits.
Speaking on this topic is a speaker who has had nearly 20 years of international consulting experience across the UK and Europe, and more recently in Asia.
He is currently the CEO of Mercer’s Malaysia operations, focused on bringing the best of Mercer’s capabilities in advancing the health, wealth and careers of the most vital asset of its clients – their people.
We welcome – Hash Piperdy, CEO, Mercer Malaysia.
He says: “One way [to reduce cost without cutting benefits] is to set up employee benefits programmes by listening to what employees want and empowering them to choose their own benefits through flexible plans.”
We take a tea break, and gain some interesting insights from Employee Benefits Asia 2017 platinum sponsor, AIA Group.
This next speaker, has had more than 24 years of experience in the insurance industry, having held senior management positions in life and non-life insurance in the UK, Middle East, India and continental Europe.
In November 2016, he was appointed chief business development officer of group corporate solutions at AIA Group. Prior to that was he was CEO of AIA Sri Lanka from March 2010.
Today, Shah Rouf, chief business development officer of group corporate solutions, AIA Group, takes the stage to share how firms can make a real difference to employee benefits.
“Wellness is an opportunity to make sure your employees are healthy. It is also an opportunity to tackle the health care costs to ensure it doesn’t affect the business,” Rouf says.
Our next speaker has been an experienced facilitator, change agent and L&D consultant for global companies over the course of his career.
Currently at HP, he designs and develops curriculums in partnership with SMEs internally and externally to address the larger competency gaps across key roles at APJ (Asia Pacific and Japan).
We invite on stage, Derrick Lim, training and employee engagement lead, HP Inc, to shed light on how HR should prepare themselves for the gig economy from a compensation and benefits perspective.
He says: “In the gig economy, HR needs to reinvent its politics and compensation packages; drive employee engagement; support changing initiatives and workforce; carry out meaningful conversations; and continue to play key roles to business alignment.”
Our first speaker is currently the director of the National Human Resource Centre (NHRC), Human Resources Development Fund (HRDF).
Prior to this, he was an associate director of finance and HR for a subsidiary of Bank Negara which specialised in accreditation and quality assurance of training programmes in the financial services industry.
We welcome, Mohd Sidki Hasan, director of the National Human Resource Centre (NHRC), Human Resources Development Fund (HRDF), on stage to tap on his experience and help us analyse the future outlook of HR standards in Malaysia.
“In order to transform traditional HR to business partner, we HR practitioners must transform ourselves. We must benchmark our profession like the marketing or accounting profession,” he says.
To inaugurate day one of Employee Benefits Asia, Human Resources‘ regional editor Aditi Sharma Kalra takes the stage to welcome all delegates, sponsors and speakers.
She says: “Now this is the third year we are hosting our annual compensation & benefits conference here in Kuala Lumpur – and each year we try to bring something new to the table. One of the highlights this year is the refreshing set of topics on the agenda, ranging from best practices in flexible benefits, to costs of healthcare, and a focus on HR analytics.”
The registration counter is open and our team is all set to welcome today’s delegates at Employee Benefits Asia 2017, Malaysia.
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